Privacy Policy

Last Updated: December 6, 2024

At Orolentica Value Partners, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, and company details
  • Project Information: Technical requirements, specifications, and project files
  • Payment Information: Billing address and payment details (processed securely through our payment providers)
  • Communication Data: Messages, feedback, and support requests

Note: We only collect information that is necessary to provide our engineering services and improve your experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and deliver our engineering services
  • To process your orders and manage payments
  • To communicate with you about projects, updates, and support
  • To improve our services and develop new features
  • To send you marketing communications (with your consent)
  • To comply with legal obligations and protect our rights

3. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Secure servers and regular security audits
  • Access controls and authentication protocols
  • Regular backups and disaster recovery procedures

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our business (e.g., payment processors, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service provider

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal, tax, and accounting requirements
  • Resolve disputes and enforce our agreements

When your information is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this page
  • Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically.

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

info@orolentica-value-partners.com